Lloyd Bodyshop Customer Feedback

Excellent customer service again from Lloyd Bodyshop in Carlisle. Had a problem with the paint on the car and Lee and Russell sorted it for me and it looks mint again. Excellent service, highly recommend.

Natasha Tony Sharpe - Lloyd Carlisle Bodyshop

If any business out there needs a masterclass on professionalism, customer care and quality, then you'll not find a better example than Lloyd Body Shop. Thank you everyone, you got me back on the road and my car looks wonderful again. 6 stars in my book.

David Downing - Lloyd Newcastle Bodyshop

Perfect colour match and finish on my car. Definitely recommend.

David Holman - Lloyd Newcastle Bodyshop

Took our VW Tiguan in for a slightly scuffed alloy. Excellent service from Lee Nelson, David Magri and Becca on the front desk. Definitely recommend. Thanks again.

Liam J - Lloyd Carlisle Bodyshop

Good bodyshop, reasonable prices and prep the cars very well!

Luke W - Lloyd Colne Bodyshop

In this difficult time the service the team provided was second to none - really excellent - nothing was to much trouble and Barbara kept me fully informed as to the progress as well as the problems you were experiencing which is important - everything was good as new when I picked the car up and Alan took the time to show me what had been done which I was grateful for. 5 STARS all around. Many Thanks.

Michael - Lloyd Newcastle Bodyshop

Fantastic job on my M2 Competition. Will be recommending to friends. 

Phil - Lloyd Newcastle Bodyshop

Brilliant service from the whole team from start to finish. Thank you very much.

L Stuart - Lloyd Newcastle Bodyshop

Superb service and a quality job as usual

K Ward - Lloyd Newcastle Bodyshop

2nd time I've had a repair done and service has always been 1st class. Can't fault anything

N Todhunter - Lloyd Newcastle Bodyshop

Can't fault Michael In the body shop. He has corrected all faults to a great standard with excellent customer service. Very Covid safe. Pleasant & efficient service from start to finish.

Lewis Taylor - Lloyd Colne Bodyshop

Fantastic Service and great job done on my car, perfect. Five star service.

Paul N - Lloyd Newcastle Bodyshop

Excellent customer service especially when having to cope with new Covid rules 

M Goodings - Lloyd Newcastle Bodyshop

A quality and efficient service.

A Illingworth - Lloyd Newcastle Bodyshop

David is excellent. He went to great lengths to ensure the work was carried out to my satisfaction. He was and is first class. 

S Wilson - Lloyd Newcastle Bodyshop

Paul Robson was extremely helpful. Very impressed with the

customer service offered and level of professionalism

demonstrated by Paul.

Customer - Lloyd Newcastle Bodyshop

David who dealt with me is brilliant

Customer - Lloyd Newcastle Bodyshop 

First-class job, exactly what I wanted. Work completed in time
and to a high standard.

Customer - Lloyd Newcastle Bodyshop

From the time Lloyd Bodyshop at Newcastle received my car, to

the time it was handed back to me, they were very professional,

keeping me regularly updated throughout the whole process of

the repair of my vehicle. Unfortunately due to stock availability

Mercedes were unable to supply a rear bumper for my car as

they didn't have one available in this country. An 8 week delivery

time was given to source one from Germany, but this was

unreasonable & not satis_ed with this, Paul from Lloyd

Bodyshop scoured the country & eventually found one in

Lincolnshire. I cannot praise the actions of Lloyd Bodyshop

highly enough. They weren't prepared to just wait for the

bumper to arrive but actively took steps to and a replacement.

These actions got my car back to me & back on the road much

sooner than I had anticipated. The standard of the repair is

exceptional & the colour match is perfect. Even though I live 50+

miles away from the workshop, I wouldn't hesitate to come back

to Lloyd Bodyshop if I ever needed any repair's doing in the

future & would recommend their services to anyone. Excellent

work. Thank you

Customer - Lloyd Newcastle Bodyshop

Couldn't fault your service very understanding as we had the

whole family with Covid and your team were very supportive

about delivering the car back to us safely for all concerned.

Customer - Lloyd Newcastle Bodyshop

Repair process couldn't have been better. Kind of Lloyds to

provide me with a courtesy car. Repairs top quality, with zero

evidence of previous damage. Even valeted the car, an

unexpected and pleasant bonus.

Customer - Lloyd Newcastle Bodyshop

All staff at the Newcastle Branch were extremely helpful,

professional and communicative throughout the repair process

from booking into the return delivery of my vehicle. Thank you!

Customer - Lloyd Newcastle Bodyshop

Outstanding service and workmanship My car was returned

beautifully valeted Your company is the only place I would ever

consider having my car repaired Well done and thank you to all

your staff.

Customer - Lloyd Newcastle Bodyshop

Excellent work and service. Top of the listing.

Customer - Lloyd Newcastle Bodyshop

Top service. Highly recommend.

Customer - Lloyd Newcastle Bodyshop

We keep coming back and have done for 15 years to your

company. You also have my sons car in now. Amazing service

every time.

Customer - Lloyd Newcastle Bodyshop

The bodyshop at Lloyd BMW in Colne were the garage appointed by our insurers to undertake

repairs to our Nissan X Trail. The damage was extensive on both nearside doors and the rear wheel arch. 

On dropping the car off we were provided with a, pretty much, brand new courtesy car, no company logo

emblazoned down the side, it was a delight to drive.

Our contact at Lloyd BMW was Rik, who throughout the process dealt with us in a most professional

manner and kept us updated with text messages, phone calls and emails.

From start to finish the work took four days and was completed exactly on the schedule advised.

The repair itself is superb, the car restored to its original condition and also fully cleaned inside and out.

We also took the 'advantage' of the car being repaired to get a private quotation for some other slight damage.

This quote was very competitive and again the work was carried out to the highest of standards.

Thanks to all involved at Lloyd, particularly Rik. Two delighted customers!

Customer - Lloyd Colne Bodyshop

Job was carried out in the specified, to the highest standard.

Customer - Lloyd Newcastle Bodyshop

Excellent service.

Customer - Lloyd Newcastle Bodyshop

I received a first class service. A young man called Tom (at Lloyds

Repairer, Hunters Road, Newcastle) in particular provided

excellent service, I feel he went a step further than I expected

with helping me. He was also very polite, and professional.

Thank you Tom.

Customer - Lloyd Newcastle Bodyshop

Excellent from start to finish. Thank you.

Customer - Lloyd Newcastle Bodyshop

Thanks again for all your Help. Our Mini looks Brand New!

Special Mention to Dave for going the extra mile.

Customer - Lloyd Newcastle Bodyshop

Brilliant service, outstanding customer care and very

accommodating to customer needs.

Customer - Lloyd Newcastle Bodyshop

First class service, would like to pass on my appreciation to all involved. Thank you

Customer - Lloyd Newcastle Bodyshop

Excellent Service.

Customer - Lloyd Newcastle Bodyshop

The whole process was straightforward and easy to conduct. Many thanks indeed.

Customer - Lloyd Newcastle Bodyshop

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Lloyd Motors Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 308524) for general insurance and consumer credit purposes.